ISO 9001 is defined as the international standard that specifies necessities for a quality management system (QMS). Organizations use the standard to demonstrate the capacity to constantly provide products and services that meet client and regulatory necessities. It is the most popular standard in the ISO 9000 series and the individual standard in the series to which organizations can certify.
ISO 9001:2015 is an international standard related to quality management, applicable to any organization from all types of business sectors and activities. ISO 9001:2015 offers a framework to respond to altering quality foods in balance with society, economics and environment.
The purpose of the standard is to support companies in meeting statutory and regulatory necessities relating to their product while achieving brilliance in their customer service and delivery. The standard can be used throughout an organization to increase the performance or within a specific site, plant or department.
Benefits of ISO 9001:2015
- Lower costs and shorter cycle times through effective use of resources
- Integration and alignment of internal procedures which will lead to enhanced efficiency and results
- Developed communication, planning and administration procedures
- Improved client satisfaction and enhanced customer loyalty leading to repeat business
- Improved credibility and competitiveness
- Constancy in the delivery of your product or service
- Become more cost efficient
- Improved revenue and market share obtained through flexible and fast responses to market opportunities